HOW DOES THE BOOKING PROCESS WORK?
Simply select your event and quantity of tickets via the booking form and enter all of the required information. Once you are happy with your order you can then click the ‘Buy Now’ button.
From here you will be directed to Paypal or Stripe, which are our chosen payment gateways. You can now login to your Paypal account to complete the payment. Don’t worry if you don’t have a Paypal account, as you are able to pay by entering your Name and email address and card details through Paypal to complete the payment. Alternatively you can pay via Stripe.
Once your payment is complete you will then receive an AUTO SMS Confirming the completion of your order. Your e-ticket(s) will then also be sent to your registered email address. You will need to print out your e-ticket(s) and take them with you to Magaluf. Alternatively you can store the tickets on your phone.
Once you have arrived in Magaluf, simply present your e-ticket to one of the REPS at the TICKET SHOP located at Coco Bongos Bar opposite McDonalds.
Please read the info on your e ticket as some events will require you to pay your final balance at a different location or 24 hours before.
TICKET SHOP LOCATION
The Feelsummer Ticket Shop is located at Coco Bongos Bar opposite Mc Donalds. Ticket Shop Opening Times – Everyday At 10:30 – 23:45. See the Map below for directions
WHAT IS A DEPOSIT E TICKET?
A deposit E ticket is an e ticket confirming your reservation via a deposit. By paying a small deposit you are securing your place on your chosen event. The remaining balance is to be paid when you arrive in Magaluf.
Once you have selected your event and date, and completed the payment process, you simply print of your Deposit e-ticket(s). All information in relation to payment of the remaining balance for your event will be contained in the e-ticket(s).
OK I'VE BOOKED - WHAT HAPPENS NEXT?
Once you have completed your order and paid via Paypal, you will then be sent a confirmation e-ticket.This will have an outline of your order and what to do next. Your e-ticket is your confirmation of your reservation for your chosen event so you will need to print this off for when you arrive in Magaluf.
Once you have arrived in Magaluf you will need to pay any remaining balance and pick up your official event tickets from our collection point located at Coco Bongos Bar – see above for directions
In order to collect your official tickets you will need to present to our ticket staff your e-ticket along with your passport as proof of ID.
One of our Agents will then scan your ticket – completing your order and issue you with your official ticket(s). The REPS will also provide you with any further information / instructions you need for your chosen event.
OUR PAYMENT SYSTEM
To protect ourselves and our customers our payments are handled through Stripe and Paypal, two of the worlds most safest and secure ways to pay online. Don’t worry, you don’t need a PayPal or Stripe account to make a payment, you can simply enter your card details in without the need to register.
Once you have selected your chosen event you can complete your order via Stripe or Paypal.
WHERE TO PICK UP MY TICKETS
For the majority of our bookings you will need to pay your final balance and collect your tickets from our ticket office (Located at Coco Bongos Bar) Please see above for directions. Please read the info on your e ticket as some events require you to pay the remaining balance at the event itself. If this is the case then it will be stated on your e ticket. Ticket Shop Opening Times – Everyday At 10:30 – 23:45.
CANCEL OR AMEND BOOKING
If you would like to cancel or amend your booking then please contact Carl@feelsummer.com. All amendments or cancelations must be processed 48 hours before your event date. All cancelations will incur a small admin fee of £10 per booking
WHAT IF I MISS MY EVENT
If for some reason you miss your event then come and see us in resort and well try our best to accommodate you.
WHY BOOK THROUGH FEELSUMMER
Feelsummer only work with the most reputable venues and events in Magaluf. We are a trusted and an approved website/Company that only sells tickets for events with the Feelsummer stamp of approval. With 100% customer satisfaction in mind our in resort ticket staff promise to offer you the best quality and value money can buy. Last year we sold over 170,000 tickets to many happy holidaymakers who all managed to secure their tickets prior to arriving in Magaluf. If your still unsure, why not ask a friend who’s booked through Feelsummer before.
WHAT IF I LOOSE MY E TICKET(S)
If you loose your tickets in resort then please come and see us at the ticket hut. If you loose it before you arrive in resort then please email email@example.com or call us on 0800 009 6344
IS THE REMAINING BALANCE PAID IN GBP OR EUROS?
The remaining balance can be paid in GBP or the equivalent in Euros. The price in euros is dependant on the exchange rate at the time.
WHEN DO I PAY MY FINAL OUTSTANDING BALANCE?
The remaining balance is paid when you arrive in resort. This is paid at our stand at Coco Bongos. We ask that all remaining balances are paid at least 24 hours before the event date. If this is not possible, please contact firstname.lastname@example.org or call 0800 009 6344 to sort out alternate arrangements.